FAQ's

FAQ's

Can we change the Density or thickness on the foam in seating products?

Yes, on certain products we can. Contact a sales consultant to find out more regarding a specific product or project. Call 1800 228 877 or email: enquiries@civicaustralia.com.au

Do we have stock of our products on the website?

A selection of fast-moving products are kept in stock. However due to the large range and custom-make of our products stock and lead times will vary. Contact a sales consultant to find out more regarding a specific product or project. Call 1800 228 877 or email: enquiries@civicaustralia.com.au

Can we see samples of the products?

Yes. For pending quotes of 50 chairs or more, we can offer free samples.

What is the standard lead time?

Depending on the scope of works involved, lead times can range from 2 weeks up to 14 weeks.

What makes our products better than our opposition?

We could fill the page here. However we’ll keep it concise…here are a few advantages of using Civic:

  • We are certified under the ISO 9001:2008. That means you are guaranteed a high level of quality in the products & service.

  • We offer custom makes and models specific to your project requirements.

  • We offer a complete service from concept through to completion. That means your project vision is carried through to the installation stage, all managed by Civic.

  • There is after-sales service. If there are problems or issues after your project is complete…we are here to assist.

Weight rating of our chairs?

This differs from chair to chair. If you require a high weight rating, we can make bariatric versions to cater for 50% more or double of the original weight rating. This allowance doesn’t apply to all chairs. Contact a sales consultant to find out more about a specific product. Call 1800 228 877 or email: enquiries@civicaustralia.com.au

Do you have a standard fabric range?

Yes go to the Fabrics section of the website to see our selections. We also offer customised fabrics to match your requirements.

How can I calculate the amount of chair will fit into the space I have?

Most of our stacking & linking chairs, tables & desks will have dimensions included. However if your looking at a fixed seat or beam seat you will need to consult our staff to find this out.
 

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